About Experience Mobile
Verint(R) Experience Mobile™ provides EFM users with a powerful set of tools to quickly close the loop with customers and manage cases, anywhere, anytime. Key Features: - Case list: Quickly find cases that need your...
Verint® Experience Mobile™ provides EFM users with a powerful set of tools to quickly close the loop with customers and manage cases, anywhere, anytime.
Key Features:
- Case list: Quickly find cases that need your attention
- Case details: Investigate a case, view priority, re-assign, edit custom properties, and close cases
- Contact customers: Call or email the customer via built in collaboration tools
- Case comments: Add notes for you or others to review
- Case history: View the case history, including changes to its status, assignment, or other key changes
- View survey response: View survey response that triggered the case
To use the Experience Mobile app, you must be an existing EFM user with an EFM login. Please contact your EFM account manager for access.
Apr 14, 2023
Version 1.4.2
Bug fixes and performance improvements.
Previous Versions
Here you can find the changelog of Experience Mobile since it was posted on our website on 2023-09-05 22:59:01.
The latest version is 1.4.2 and it was updated on 2024-04-22 09:29:16. See below the changes in each version.
Experience Mobile version 1.4.2
Updated At: 2023-04-14
Changes: Apr 14, 2023
Version 1.4.2
Bug fixes and performance improvements.
Disclaimer
Official App Store Link
We do not host Experience Mobile on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
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